James B. Ayers
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Assess Your Supply Chain Management Maturity Level
healthcare industry faces many operational challenges related to customer
service, productivity, and supply chain management.
Healthcare suffers from too long being a “cost
plus” industry. The legacy is an industry of fragmented, high cost
providers. Managers in such an industry have been rewarded for
fundraising, following well-defined rules, and making whatever decisions
there are to be made through consensus building. Risk taking and radical
changes have been discouraged.
Can the industry benefit from the experience of non-healthcare companies? They can. "Lean" manufacturing and innovations in supply chain management apply well to the business of healthcare. Articles and press releases in this section describe proactive responses managers in this challenged industry might take to survive and thrive. Click on the links below for CGR perspectives on the issues faced for both inpatient and outpatient service providers.
SCM Books SCM Articles SCM Press Releases Healthcare Articles Ayers Home Page
James B. Ayers
Principal, CGR Management Consultants
Helping clients compete through operations
7526 Rindge Avenue, Los Angeles, CA 90293, USA
Phone: 310-922-6720 • E-mail: firstname.lastname@example.org
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